Alakave is the exclusive circle dedicated to exceptional caves. A sort of Club made up of trustworthy people, who trust each other, and recommend each other. Our members exchange wines from their private collections only between trusted enthusiasts. This site was designed to offer everyone—whether producer or amateur—the opportunity to buy or sell hidden treasures, unsold items, or to unearth an anniversary vintage, as well as any difficult-to-find bottle in outside the private or professional cellars of our members. Explore, chat, click, and have your bottles delivered directly to your home!

To encourage active involvement: Sponsorship is also a responsibility for current members. It is a reciprocal moral commitment that establishes a relationship of trust. On ALAKAVE, sponsors and sponsored can be sanctioned or excluded from our platform in the event of inconvenient behavior. This limits scams, rudeness, lack of transparency, and of course, reassures us all.

Because it is a great quality and security filter: Our sponsorship system also reinforces a certain selection of our members. Indeed, sponsors, knowing the values and objectives of the site, will tend to sponsor individuals likely to contribute positively to the life of ALAKAVE as well as to the quality of the bottles of wine found there. Our site thus limits the risks of inappropriate behavior, spam or harmful content. This selection at the entrance also makes it possible to preserve a benevolent and respectful atmosphere.

That's a good question. We hesitated and maybe it will come but for now, we prefer to facilitate the connection, to allow you to get to know each other.
Maybe in a second phase?

We have chosen to use Mangopay payment solutions. MANGOPAY is the payment solution developed by Leetchi for marketplaces like ours. It makes it possible to accept online payments (by card, bank transfer, direct debit, etc.), to reserve funds on behalf of buyers and to automate payment flows. Thus, the seller is only paid when the buyer has received the bottle(s) of wine he has purchased! Obviously this solution costs us a little. This is why for each transaction, ALAKAVE re-invoices you for these service and buyer protection fees.

If the wine seems bland to you and you find aromas of mushrooms and musty, it means that it is corked. A total absence of acidity is also characteristic of a lack of freshness. Or, an unpleasant nutty or cider taste will mean that the wine has undergone too much oxidation during its aging process. And obviously, the wine is no longer good if it tastes like Madeira, a rancid taste.

It may seem surprising that wine is no exception in terms of consumer rights. It is indeed considered a `product`, so there may be a need for `repair`. The problem is that after opening, it’s quite delicate!

It is difficult to know if a wine is objectively corked or simply disappointing. Whether you buy wine from a winegrower, a merchant or a restaurant, the behaviour to adopt is a mixture of common sense and diplomacy.

Without a commercial invoice, the 'legal guarantee for lack of conformity' on which one would rely to return a washing machine to the merchant, is difficult to invoke.

Yes, of course it is possible. A professional always needs to make room for the next vintage. He may also, like you and I, want or need to bring some life to his cellar, to sell a wine to afford something else, a vintage he believes in, a grape variety he doesn't have...

For professionals, distribution is sacred. Under no circumstances will it jeopardize its good commercial relations with its traders or distributors, its producers, or restaurateurs...

In addition, professionals must imperatively think about including VAT in their selling price. As they are pros, they are of course required to declare it.

Alakave, your private marketplace is not responsible for the content of the ads. Do not hesitate to consult our legal notices.

The website www.alakave.com, hereinafter referred to as “Alakave”, offers a service for submitting and consulting classified ads between individuals and professionals dedicated to wine on the Internet.
The platform allows its users (hereinafter the “Users” or “members”) to publish, consult and respond to advertisements (hereinafter the “Ads”) as part of their activity, whether professional or private.
Access to the site, its consultation and its use are subject to the unreserved acceptance of these General Conditions of Use (hereinafter “CGU”) of Alakave.

COURTESY & SHARING

We created this site for everyone's enjoyment. Its practical, unique and user-friendly nature requires a mutual commitment to courtesy and We have created this site for the enjoyment of all. Its practical, unique and friendly aspect necessarily translates into a reciprocal commitment of courtesy and sharing. Here, we communicate in confidence and within the rules of courtesy. Because this service has been designed so that everyone can find wonders simply and in a good mood, we will not hesitate to exclude anyone whose comments are not courteous and kind. No excuses. Alakave, we offer you a unique experience of its kind, which is based on a principle of co-optation. You are invited and in turn invite friends who are preached to you and whose behavior you condone. For what ? because no one can tolerate aggression, bad faith and questionable behavior anymore. So yes, it’s true, it may seem a bit closed-minded as a solution, but at least we secure our relationships. Humor, sharing, knowledge and kindness are the rules of use, the codes of which you can find here. You can report discourteous behavior or a contentious ad to us at any time. Do it. Your participation is also the guarantee of a platform that works for the good of all.

Selling a bottle of wine also means having doubts. Sometimes, we are not entirely sure of the quality of the juice, how a bottle was stored. Be fair, say it, be careful with the prices you ask. No one is safe from selling or buying corked wine, for example. This happens at the best wine merchants, in the best productions. These are things that happen and no one is responsible. If this happens to you, talk about it calmly with the other person and try to find an amicable solution together. It’s just as important to clearly explain where the bottle came from and how you stored it. On the other side of the screen there are men and women like you who don't want to regret this meeting, even virtual. They also go down to Alakave to get a bottle, they too are passionate. Take inspiration from our guide to find out the best vintages by region. Do not hesitate to offer batches of three bottles if this helps to base transport prices. Exchange messages with each other, have a dialogue and above all, let's not cheat. We will not hesitate to exclude members who do not respect these codes of conduct. We close the account and let the entire community know. In addition, we are completely transparent with the legal authorities that contact us.

Take pretty photos, take care of your presentation, your text, and tell the whole story of the treasure you put in Alakave. Admit that everything is more pleasant with a smile, a beautiful story and outfit! Sellers, buyers: welcome to alakave.com. The site for lovers of beautiful bottles in constant search of treasures! You can't imagine what we French keep so preciously in our cellars. This is where the vintages of your birthday sleep, that of the year of your marriage, of the birth of your child... The leader of this project is not a wine expert, but a technophile, an e-marketer who listen to your friends and best friends! The experts are YOU, the members; No one will speak better than you about a wine that you tasted with pleasure, and that today you share.
Journalists, influencers, routers, potential partners…. Do you have an idea to share with us? Any comments? Do not hesitate to contact the alaKave.com team. Contact us

Version applicable from September 1, 2024
These general conditions (hereinafter the “General Conditions”) govern the registration of users on the platform, the use of the services offered, as well as the rights and obligations of users.
They may be supplemented by special conditions for certain services. In the event of a contradiction, the special conditions will prevail over these General Terms and Conditions.

1. DEFINITIONS

2. PURPOSE
These General Terms and Conditions define the terms and conditions for registering users on the Alakave platform, the use of the services offered and the rights and obligations of each party.
These General Terms and Conditions cancel any prior agreement, offer or document having the same purpose. They may be supplemented by specific conditions for certain services which will prevail in the event of contradiction.

3. ACCEPTANCE OF THE GENERAL CONDITIONS
Acceptance of these General Terms and Conditions is mandatory to access the services. This acceptance is materialized by a button at the time of registration.
Any conditional acceptance will be considered null and void.

4. PAYMENTS AND DELIVERY
4.1. Secure payment solution
Payments made via Alakave are managed by Stripe Payments Europe, Limited (« SPEL ») ; Stripe Technology Europe, Limited (« Stripe PSP »), an approved payment service provider. Users accept the general conditions of use of STRIPE.
4.2. Delivery
ALAKAVE.COM does not offer a delivery solution integrated into the platform which is limited, to date, to establishing contact and submitting an ad.  On the other hand, the site reserves the right to recommend trusted transport solutions, which are managed by logistics partners without any constitutive relationship with Alakave.com. Each partner applies its own CGV/CGU.  By using these services, the user also accepts the T&Cs of these partners. Alakave does not charge additional fees for using delivery services.

6. FORCE MAJEURE
In the event of force majeure, the performance of the obligations of Alakave or the seller may be suspended. A force majeure event is defined as an unforeseeable, irresistible event beyond the control of the parties, making it impossible to perform the contract.

7. RESPONSIBILITY
7.1. Alakave as an intermediary
Alakave acts as an intermediary between buyers and sellers. It is not responsible for the acts or omissions of sellers, nor for the quality or conformity of the items.
However, Alakave reserves the right to intervene in the event of a dispute reported by a user, in particular for violations of these General Terms and Conditions.
7.2. Tax obligations
Users (individuals or professionals) are solely responsible for their tax and social obligations arising from their activities on the platform.

8. PROTECTION OF PERSONAL DATA
In accordance with the GDPR, Alakave and the sellers share responsibility for the processing of personal data. Each party must respect the obligations provided for by the regulations.
For more information, see our Privacy Policy.

9. MODIFICATIONS TO THE T&Cs
Alakave reserves the right to modify these General Terms and Conditions. Users will be informed of changes by email and via a notification on the platform.
The modified terms will only apply to transactions entered into after those modifications come into force.

10. DISPUTE RESOLUTION
In the event of a dispute between a user and Alakave, you can resort to consumer mediation, in accordance with the provisions of the Consumer Code.

11. APPLICABLE LAW
These General Terms and Conditions are governed by French law. In the event of disagreement, users can refer to the dispute resolution procedures put in place by the platform.

Our Cookie Policy

When you use the Alakave.com website (hereinafter collectively referred to as the "Platform"), we and our partners may store and/or access information on your device via cookies or similar technologies to process personal data. This Cookie Policy aims to explain what cookies are, how they are used on our Platform, and how you can manage them.

For general information about our data practices, please refer to our Privacy Policy. Terms capitalized in this Cookie Policy have the same meaning as those defined in the Privacy Policy.

Cookies are small text files stored by your browser on your device (computer, mobile phone, tablet) when you visit certain websites. Other technologies, such as browser data storage methods or identifiers associated with your device, are used for similar purposes. These technologies enable websites to function or improve their functionality.

In this Cookie Policy, we collectively refer to these technologies as "cookies."

Unless otherwise stated, the cookies we use are necessary to ensure the proper functioning and performance of the Alakave.com Platform. They include, but are not limited to:

Certain cookies (called "session cookies") are deleted from your device at the end of your browsing session. The information stored in these cookies is used exclusively to provide the services and features you have requested.

We use cookies to:

When you visit our Platform for the first time or after an extended period, a cookie banner will appear. You can:

At any time, you can modify your preferences via the Profile ▸ Cookie Settings section (on the app) or by clicking Cookie Settings at the bottom of the page (on the website).

You can also configure your browser to:

Please note that deleting or disabling certain cookies may limit your access to certain features of the Platform.

For more information on managing cookies, you can visit the following websites:

We use two types of cookies:

To disable these services, you can review the respective settings on Google's websites.

6. Use of Google Analytics

This website, Alakave.com, uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to help analyze how users interact with the website. Information generated by these cookies regarding your use of the website is generally transferred to and stored on a Google server in the United States.

To protect your privacy, we have activated IP anonymization on our platform. This means your IP address will be shortened by Google within the member states of the European Union or other states that are part of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and then shortened.

Google will use this information on behalf of Alakave to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage. The IP address transmitted by your browser in the context of Google Analytics will not be merged with other Google data.

You can refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that this may limit your ability to use certain features of the website.

Additionally, you can prevent Google from collecting data generated by cookies related to your use of the website (including your IP address) and processing this data by Google by downloading and installing the browser plug-in available at the following link:
http://tools.google.com/dlpage/gaoptout?hl=en.

If you visit our site using a browser that does not allow the installation of the browser plug-in, you can also prevent Google Analytics from collecting data by clicking the following link:
https://alakave.com/third_party_tracking_optout?redirect_to=/cookie-policy.

This action will create an opt-out cookie that will prevent future data collection when you visit this website. Please note that the opt-out cookie will also be deleted if you clear all cookies stored in your browser.

For more details on Google’s privacy policy, click here:
https://support.google.com/analytics/answer/6004245.

If you have any questions or need further information, feel free to contact us at contact@alakave.com.